Predicting the Future by Gary T. Drake
©
Copyright 2009 Gary T. Drake
All rights reserved.
Will the DOW crater to 3200 during the next twelve months? Will
unemployment increase? Will banks be forced to dump millions of
dollars in foreclosed homes on an already depressed real estate
market? Will mortgage companies decide to become landlords,
further driving down the prices that can be charged for rental
properties? Will oil prices spike to over $100 a barrel? No
one
on earth really knows the answers to these questions with absolute
certainty. One thing is very likely, however: Many companies will
continue to need to become increasingly more competitive, in order to
survive.
Whether companies are forced to reduce their numbers of full-time
employees due to world-wide financial system calamities, or whether
they implement reductions in force merely to increase short-term
profitability, the challenge for everyone will include determining how
a finite pool of highly skilled and experienced technical resources can
best be leveraged during times when they are needed most. In
addition to having to navigate a plethora of legal hurdles surrounding
the treatment of employees, companies today must work very hard to
protect their intellectual capital. Modern technology has
made it very easy to copy volumes of printed material that is now
widely available and transportable in digital form. Company
loyalty, which was taken for granted decades ago, is almost unheard of
today. Many employees now feel as though "fat cat" company
executives have grown rich on the backs of their workers and would drop
them like a bad habit during an economic downturn, rather than risk a
negative impact to the bottom line.
Economic uncertainty and the single largest cost of running a company
Many years ago, some of us worked for a large aerospace company that
employed thousands of highly skilled and some very specialized
engineers. Their ranks included design engineers, mechanical
engineers, test engineers, environmental engineers, and just about
every type of obscure engineering specialty known to mankind at that
time. During the late 1980's, the company was going through a
shocking transformation that impacted its employees on a daily
basis. Once over 90,000 strong, this huge stalwart of government
defense contractors had shrunk to less than 40,000 people world-wide
and was in a state of decline that did not change course for many years
afterward.
Partially out of frustration over a situation that he had no control
over (and because he was a highly intelligent and very clever
individual), the managing vice president of engineering at the time
commissioned a video production. This movie was, in a
lighthearted way, designed to highlight the predicament of the
engineering staff during what had been a slow decline of a
company and the community that depended upon it socially and
economically. The video began with scenes of a young and
increasingly prosperous city expanding around the huge defense plant
during the 1950's. The scenes transitioned as dates rolled over
the screen, until they began to represent noticeable decline in
the community that once surrounded the plant. Graphitized
buildings, broken windows, homeless people on the street, the scenes
began to tell a story of a once great company that was now a shell of
its former self. The highlight of the film for me, was a scene
that focused on the front of one of the engineering buildings. A
large group of former employees was gathered below the steps in front
of the building as a well dressed gentleman addressed a crowd of once
handsomely paid engineers hoping to find a way to feed their
families. "Today, we are looking for RF thermal
dynamic environmental test engineers experienced with 3-D solid
modeling of multi-plane hybrid microelectronics assemblies", the
well-dressed man shouted through a bullhorn. Two people from the
crowd raised their hands and were allowed to enter the building.
This scene was repeated a few times for effect, as the barker summoned
persons that could meet a series of various highly specialized job
titles and descriptions.
One of the points that we were supposed to take away from this film
made by an engineering executive over twenty years ago, is that highly
specialized skill sets are not easy to come by once they are lost to
corporate downsizing or other attrition. So how can
companies that must downsize their staffs due to economic or other
reasons best manage a combined pool of employees and contract
resources? One way, is to enter into a partnership with a
"trusted advisor" type of consultancy that can help maintain and
safeguard the corporate brain trust while providing increased value to
the business.
As some of us learned in business school, the single largest element of
cost in running most companies is employee related cost. This
includes not only salaries and benefits paid to employees, but also the
high cost of recruiting, training, and retention. In the mist of
today's economic uncertainty, it may not be possible for some companies
to weather a financial storm while maintaining large numbers of
under-utilized full-time employees, while paying them full health and
other benefits, plus vacations, sick time, paid holidays, etc. In
the future, more companies will need to turn to consulting as the
best way to get critical tasks done quickly and economically.
Rent to "own " and "try before you buy"
Over the years, I have hired numerous individuals as consultants or
contractors that, once proven to be valuable resources for our
business, were hired as full-time employees. This practice
remains one of the few no-risk methods of acquiring skilled resources
to get major projects completed in a timely and cost effective
manner. Like a construction crew that you would hire to build a
house, consultants and contractors do not require that you pay them
costly health benefits, paid vacations, training, gym memberships,
company cars, or other perks. Good consultants will only charge
you for the work that they deliver to your complete satisfaction.
When you add up the cost savings resulting from hiring consultants or
contract labor, as opposed to recruiting, hiring, training, and
retaining full-time staff, it is easy to see how you will end up
getting
much more value for your limited budget by entering into a partnership
with a good consulting firm that can be your on-call trusted advisor.
Prediction for the future
Many years ago, I was part of a management team that was involved in an
outsourcing transition. One of the many tasks involved in the
transition was to standardize the company's payroll cycle. The
outsourcer determined that it was just too costly to maintain multiple
different payroll schedules for different classes of employees.
In one case, our company inherited a group of hourly, union represented
employees that had been used to being paid on a weekly basis. The
outsourcer wanted to transition these employees to a more standard
bi-weekly payroll cycle. When the move was announced, I had one
lady approach me in a panic. Her voice was higher pitched than
normal and she sounded frantic. She shouted at me that if she
only got paid every two weeks instead of every week, she was not going
to be able to pay her bills. I attempted to calm her by informing
her that she would not be getting even one penny less than what she had
been making and that while she would only be getting her paycheck every
two weeks, each check would be twice as large as her former weekly
checks. Despite my reassurance, this lady continued to scream at
me that she would not be able to pay her bills and that the change in
payroll schedules was unfair. Like this unfortunate lady, some
people just don't understand how to budget or plan their lives properly.
I have friends who have been in the real estate business for many
years. Despite being reasonably intelligent people about most
things, many real estate professionals have been hit hard by market
changes which have resulted in these people generating unstable or
highly variable income streams. One might think that these
professionals would have anticipated the possibility that their income
might not be the same each month, as the market goes through various up
and down cycles. Apparently, many of these folks got caught up in
the euphoria of making "big bucks" for short periods of time. It
is easier than one might imagine, for someone to look at a single large
monthly draw and begin to delude themselves into thinking that they can
sustain that level of income indefinitely and start spending at a level
commensurate with a large monthly income. I predict that in the
future, many more people besides real estate professionals will need to
become better at planning and budgeting their lives, because more
people will be forced to change their ideas about how they earn a
living. The historical employment arrangement that was typical
for so many years is slowly evolving into one where even full-time
employees are considered to be "at-will" and can be terminated at a
moment's notice, without cause. More companies will be forced to
turn more often to consulting for expertise to get projects
completed. More employees will become accustomed to working as
consultants or contractors in order to earn a living. In the
future, the term: "pay for performance" is really going to mean just
that.
About the Author
Gary Drake is currently CEO of Fast Forward Investments,
LLC. His more than 26 years of industry experience includes
executive and leadership roles at Gartner, Inc., Science Applications
International Corporation, Computer Sciences Corporation, and General
Dynamics Corporation. For the past 12 years, Mr. Drake has
consulted to some of the world's largest companies and has
helped numerous other public and private organizations
derive increased business value from their investments in information
technology.
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